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Customer Service Representative at Concentrix - ApplyBlast

Customer Service Representative

Concentrix

15 days ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Join an international team supporting customers of a Swiss telecommunications provider in Greece, focusing on mobile and fibre broadband services. The role involves handling customer inquiries, technical support, and sales opportunities while developing professional skills in a remote work environment. Relocation support is provided to help candidates settle into their new life in Greece.

Responsibilities

Answer customer calls and emails about mobile and fibre broadband services
Handle cancellation requests and help retain customers
Recommend additional services and assist with contract renewals

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.