Beacon
Transit Team is seeking a compassionate and reliable Customer Service Representative to support certified Metro Mobility riders by scheduling, updating, and communicating ride details using a computer-based reservation system. This onsite role in Burnsville, MN, requires strong verbal communication skills and a people-first mindset to ensure every interaction is caring, helpful, and solutions-focused. The position involves answering incoming calls, providing accurate estimated arrival times, and explaining service policies to riders in the Twin Cities metro area.
Headquarters
Chicago, Illinois, United States
Company Size
5001-10000 employees
Founded
1986
Mobility Without Limits We help people reach their destinations easilyand safely, supporting communities andcreating a brighter future for all. Get to Know Us / What we do Serving Our Communities Our family of transportation companies caters to the diverse mobility needs of our customers. More About Us School Districts Special Education Programs Charter Services Non-Emergency […]
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beacon.