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Customer Service Representative at Cross Border Talents - ApplyBlast

Customer Service Representative

Cross Border Talents

21 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves providing high-quality customer support via phone, email, and chat, handling billing and account inquiries with care and accuracy. The position requires maintaining a calm and friendly demeanor with frustrated customers while ensuring high service standards. It also includes mentoring new colleagues and managing case transfers with detailed notes.

Responsibilities

Handle invoice and account inquiries with care and accuracy
Maintain calm and friendly demeanor with frustrated customers
Support new colleagues by sharing practical tips from case files

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.