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Customer Service Representative at Cross Border Talents - ApplyBlast

Customer Service Representative

Cross Border Talents

23 days ago

Remote

Full Time

Junior

0 applicants

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About this role

Join a Dutch-speaking team in Athens to provide customer support via phone, email, and chat, focusing on clear answers and fair resolutions. The role involves resolving everyday issues, answering product and account inquiries, and maintaining high quality standards. Success is measured by customer satisfaction and effective case management rather than just speed.

Responsibilities

Resolve customer issues across phone, email, and chat channels
Answer questions regarding products, orders, and customer accounts
Track quality scores and meet team response standards

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.