Fortune Brands Innovations
The Customer Service Representative provides high-quality care to B2B customers by managing inbound calls, emails, and processing orders with accuracy in a fast-paced remote environment. This role involves resolving customer inquiries regarding order status, inventory, and pricing while collaborating with cross-functional departments to ensure timely and accurate service. The position requires maintaining strong communication skills and proficiency with various technology platforms to support customer needs.
Headquarters
Deerfield, Illinois, United States
Company Size
10001+ employees
Founded
2011
Fortune Brands Innovations (NYSE: FBIN) is an industry-leading home, security and digital products company behind leading brands such as Moen, Therma-Tru, Master Lock, and Yale residential. The company is a brand, innovation and channel leader focused on exciting opportunities within the home, security and commercial building markets, operating across the attractive categories of water, outdoors and security. It serves homeowners, contractors, distributors and commercial builders, driving growth through product development, connected products, channel partnerships and strategic go-to-market execution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fortune Brands Innovations.
18% below the average for this role