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Customer Service Representative at Waste Connections - ApplyBlast

Customer Service Representative

Waste Connections

16 days ago

3.0 on Glassdoor

Portland, Oregon, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Arrow Sanitary, a Waste Connections company, is seeking a Customer Service Representative to work in their Portland, OR call center. The role involves handling customer inquiries, resolving disputes, and processing service requests in a fast-paced environment. Representatives will utilize proprietary systems and software to deliver excellent customer service and support business operations.

Responsibilities

Resolve customer disputes and manage service requests via phone and email
Record customer interviews and process service orders in computer systems
Prepare contracts, determine charges, and collect deposits for requested services