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Customer Service Representative at FeverUp - ApplyBlast

Customer Service Representative

FeverUp

4 days ago

3.6 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role involves providing customer support via email, phone, and social media to resolve incidents and manage inquiries. The position requires handling customer complaints, maintaining accurate records, and collaborating with the Operations Department to address varying incident resolutions. The ideal candidate will be a solution-oriented professional with strong communication skills and a flexible mindset.

Responsibilities

Manage customer inquiries via email, phone, and social media
Handle customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and accounts

Skills

About FeverUp

feverup.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

Fever is an events discovery and ticketing platform that helps users discover and book curated experiences worldwide — from concerts and festivals to immersive art exhibitions, tours, and top attractions. The company partners with promoters and venues and also produces proprietary experiences (notable examples include Candlelight concerts and Van Gogh immersive shows) while listing third‑party events across many cities. Founded by Ignacio Bachiller, Francisco Hein, and Alexandre Perez Casares, Fever offers personalized recommendations and seamless web and mobile booking to make finding local things to do easier.