LUXGRP
The Customer Service Representative handles calls from new and existing business clients to address issues, provide support, offer information, and place orders efficiently. This role focuses on maintaining high service standards, resolving customer complaints, and tracking interactions to ensure client satisfaction and business retention. The position requires strong communication skills and the ability to navigate information systems while managing inbound calls throughout the shift.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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