Ripplefiber
Ripple Fiber is seeking a Customer Service Representative to join its growing team and deliver a seamless, professional customer experience. The role involves coordinating customer inquiries, appointment scheduling, and service delivery follow-through while acting as a liaison between customers and internal teams. This position requires a detail-oriented individual who can manage competing priorities in a fast-paced environment to ensure customer satisfaction and operational accuracy.
Headquarters
Charlotte, North Carolina, United States
Company Size
1-10 employees
Founded
2021
Ripple Fiber is a U.S. fiber‑optic internet provider that delivers ultra‑fast broadband for homes and small businesses. The company emphasizes lightning‑fast speeds, low latency for clear video calls, fast downloads, and minimal buffering. Branded as “America’s fastest fiber internet,” Ripple Fiber offers straightforward service packages, expanding coverage across selected communities while focusing on a reliable network and strong customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Ripplefiber didn’t post a salary, so this is our estimate from similar listings.