Swift Transportation
The Customer Service Representative at Swift Transportation handles scheduling of pickup and delivery appointments for assigned accounts, resolving load discrepancies, and serving as the primary point of contact for customers and drivers. The role involves managing EDI requirements, maintaining customer information, and supporting National Account teams to ensure operational efficiency and customer satisfaction.
Headquarters
Phoenix, Arizona, United States
Company Size
10001+ employees
Founded
1966
Swift is a U.S.-based trucking and logistics company that provides reliable over-the-road transportation and freight services across North America. The company operates a large fleet and offers shipper tools such as freight tracking, regional and long-haul carriage, and a truck-driving school, along with extensive driver career opportunities. Emphasizing accuracy and on-time delivery, Swift is celebrating its 60th anniversary and operates as part of the Knight‑Swift family. Shippers choose Swift for nationwide capacity, technology-enabled tracking, and end-to-end logistics support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Swift Transportation.