Internal Job Board
The Customer Service Representative serves as a hospitality and concierge point of contact for patients, visitors, and staff at UI Health facilities, providing wayfinding assistance, information, and support in English and Spanish. The role involves conducting patient experience rounding, collaborating with language support services, and assisting with customer service data collection and service recovery. Additionally, the incumbent partners with various departments to enhance the overall patient and guest experience through performance improvement initiatives.
University of Illinois Chicago (UIC) is a public research university in Chicago and a member of the University of Illinois system. It offers a broad range of undergraduate, graduate, and professional programs across colleges including health sciences, engineering, business, liberal arts, and public affairs. UIC emphasizes urban-engaged research, healthcare and STEM education, and workforce development while serving a diverse student population. The campus partners with city institutions and industry on research, clinical services, and community-focused initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Internal Job Board.
56% above the average for this role
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