Hayward Industries
The Customer Service Representative serves as the primary point of contact for Direct Buy customers, managing order processing, verification, and communication regarding changes or product availability. This role requires collaborating with internal teams to implement sales programs, resolve issues, and maintain accurate pricing databases. The position is based on-site in Mocksville, NC.
Hayward is a global manufacturer of pool and spa equipment serving residential and commercial markets for both in‑ground and above‑ground pools. The company designs and supplies pumps, filters, heaters, cleaners, automation and sanitation systems, lighting, and related parts and controls. Hayward emphasizes energy‑efficient, environmentally responsible technologies and digital automation to simplify maintenance and lower operating costs. Its products are distributed through dealers, pool professionals and retailers worldwide, backed by parts, service resources and training.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hayward Industries.
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