Customer Service Representative

The Customer Service Representative at ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES provides superior, concierge-level customer service to policyholders, handling accounts and strengthening client relationships. The role involves answering phones, performing administrative tasks, and assisting clients to ensure their needs are met to the agency's high standards. This position supports the agency in servicing existing customers and striving to increase business through effective communication and conflict resolution.