Dixon Group
The Customer Service Representative serves as the primary point of contact for customers, delivering world-class service to internal teams and external clients. The role involves managing order processing, resolving product and service inquiries, handling billing and accounts receivable tasks, and contributing to continuous improvement projects. This position requires strong communication skills, attention to detail, and the ability to work in an industrial or manufacturing environment.
The Dixon Group is a family-owned company based in Chestertown, MD, operating as an employer of choice across industries including manufacturing, supply chain, engineering, and foundry. They pride themselves on a values-based, team-oriented culture with a strong focus on employee development and internal growth opportunities. The Dixon Group serves as a global organization committed to diversity, inclusion, and providing career opportunities across a variety of fields.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dixon Group.
Dixon Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role