Customer Service Representative

The Customer Service Representative serves as a key liaison between Cosentino and its customers, handling inquiries related to pricing, product availability, inventory, delivery schedules, order confirmations, invoicing, and collections. This role involves processing and monitoring customer orders, resolving issues from order to delivery, and maintaining customer account receivables. The position also includes providing material delivery information, scheduling showroom visits, and supporting the sales team with sample shipments and stock checks. The representative is expected to deliver excellent customer service through phone, face-to-face, and email interactions while managing administrative tasks and showroom maintenance.