Customer Service Representative

The Customer Service Representative serves as a liaison between operations, sales, and customers, managing service tickets, quotes, and item statuses while making independent decisions to proactively communicate and prioritize work. This fast-paced role focuses on meeting customer commitments, driving high-quality deliverables, and ensuring timely communication and service quality. The position requires controlling order processing workflows, contacting customers for estimates and purchase orders, and coordinating daily driver schedules.