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Customer Service Representative at Copeland - ApplyBlast

Customer Service Representative

Copeland

2 days ago

3.5 on Glassdoor

Reynosa, Tamaulipas, Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Representative provides support to customer service and sales teams by resolving issues and processing customer orders. This role involves managing order entry, data input, expediting, and updating orders to comply with customer changes while maintaining delivery performance. The position requires close collaboration with operations, shipping, materials, quality, and scheduling teams to communicate customer needs effectively.

Responsibilities

Manage and resolve customer issues and escalations
Process customer orders and update shipping information
Monitor shipments to meet monthly demand targets

Skills

About Copeland

copeland.com

Headquarters

St. Louis, Missouri, United States

Company Size

10001+ employees

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Copeland LP is a global engineering company focused on sustainability-driven solutions. The company operates across numerous regions worldwide and serves a broad range of markets with its engineered products and technologies. Copeland supports customers through innovation in areas tied to energy efficiency and sustainable engineering.