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© All Rights Reserved. ApplyBlast.com
TDCX
The Customer Service Representative provides excellent support to customers through various communication channels, addressing their needs and resolving issues to ensure satisfaction. The role involves collaborating with internal departments and service partners to achieve first contact resolution and maintain service standards. It also requires delivering constructive feedback to enhance workflows and customer experience while building sustainable customer relationships.
TDCX is a global CX outsourcing partner that helps brands deliver customer experiences that drive loyalty and growth, combining AI-powered solutions with human expertise. The company offers a range of services including scaled CX operations, go-to-market and sales enablement, trust and safety, and AI/Gen AI enablement across strategy, operations, and transformation. TDCX serves Fortune 500 companies and high-growth disruptors across industries such as travel, fintech, mobility, social media, and gaming, with a strong footprint in Asia Pacific.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.