Total Source
The Client Service Specialist serves as the primary contact for ADP clients, managing retirement plan services and ensuring optimal service delivery and client retention. This role involves troubleshooting plan issues, communicating legislative impacts, and proactively discussing plan enhancements and compliance testing results. The position requires strong relationship-building skills and proficiency with payroll and recordkeeping systems to support client satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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