Customer Service Representative

The MGF Lowe's CX Specialist role supports Lowe's Heavy & Bulky Delivery and National Customer Service LTL Services by managing customer communications and real-time dispatch execution. The position focuses on resolving routine last-mile delivery issues, coordinating with field operations and carrier teams, and ensuring timely, successful deliveries. This role requires handling inbound and outbound communications to provide accurate solutions and maintain high customer satisfaction standards.