Customer Service Representative

The Customer Service Representative serves as the primary point of contact for assigned customer accounts, building and maintaining strong relationships through professional communication and timely issue resolution. The role involves processing purchase orders, validating order details, and monitoring order status to ensure on-time delivery while coordinating with internal teams on technical or compliance-related inquiries. This position requires a high level of attention to detail, problem-solving skills, and the ability to work cross-functionally with sales, operations, and engineering.