Hub Group
The Customer Service Representative provides phone-based support to customers and delivery teams, handling inbound and outbound calls to assist with questions, concerns, and delivery updates. This role focuses on resolving issues, maintaining positive customer experiences, and ensuring accurate order tracking. The position requires strong communication and problem-solving skills to manage high call volumes and escalate complex issues when necessary.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hub Group.
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