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Customer Service Representative at Renishaw - ApplyBlast

Customer Service Representative

Renishaw

2 days ago

3.7 on Glassdoor

West Dundee, Illinois, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Representative at Renishaw interacts with customers to provide and process information regarding products and services, primarily from the West Dundee, IL office. The role involves processing orders and quotes, coordinating product returns, and escalating issues as needed. This position requires strong attention to detail, excellent communication skills, and the ability to multitask effectively.

Responsibilities

Process orders and quotes for material or service received via various channels
Direct and expedite orders to meet customer requirements and delivery dates
Coordinate product returns and resolve customer complaints

Skills

About Renishaw

renishaw.com

Headquarters

Kingswood, England, United Kingdom

Company Size

5001-10000 employees

Founded

1973

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Renishaw is a global leader in precision metrology, additive manufacturing, and position measurement, delivering intelligent measurement and manufacturing solutions for high-precision environments. The company's products include probing systems, encoders, laser calibration tools, and additive manufacturing technologies, serving industries such as aerospace, automotive, electronics, healthcare, and scientific research. Founded in 1973, Renishaw also offers Renishaw Central, a smart manufacturing data platform for real-time metrology data collection and process optimisation.