Estwing Manufacturing
The Customer Service Representative handles phone calls and emails to address customer service inquiries, process orders, and manage replacement tools. This role involves scheduling orders, resolving warranty issues, and ensuring accurate order processing and documentation. The position requires strong communication skills and proficiency in standard office software.
Estwing Manufacturing is an American hand tool manufacturer founded in the 1920s and based in Rockford, Illinois, best known for pioneering the one-piece, all-steel hammer with the head and handle forged from a single piece of solid steel. The company produces a wide range of professional-grade tools including hammers, axes, pry tools, roofing tools, geological picks, and splitting tools, serving professional tradespeople, outdoor enthusiasts, and homeowners. Celebrating over 100 years in business, Estwing manufactures its all-steel hammers and axes in the USA using American steel.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Estwing Manufacturing.
Estwing Manufacturing didn’t post a salary, so this is our estimate from similar listings.