Customer Service Representative

The Customer Service Representative serves as the primary operational interface between IFF and its internal and external customers, processing orders, inquiries, and complaints while ensuring excellent service throughout the customer journey. This role involves building and maintaining strong relationships with customers and commercial teams, acting as a key communication link between customers, Sales, Supply Chain, Logistics, and other internal stakeholders. Success requires strong analytical skills, sound judgment, and a customer-focused mindset to deliver outstanding service in a fast-paced international environment.