Acrisure
The Customer Service Representative provides exemplary customer service over the phone, online chat, or email to support clients with customized insurance, reinsurance, payroll, benefits, cybersecurity, and mortgage solutions. The role involves documenting customer records, maintaining product knowledge, and completing daily administrative tasks while collaborating with teams to ensure excellent service and accountability. This full-time position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Headquarters
Grand Rapids, Michigan, United States
Company Size
10001+ employees
Founded
2005
Acrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Acrisure.
26% below the average for this role
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