Customer Service Representatives - Start Date 16th March

NATIONAL(1 month ago)

SheffieldOnsiteFull TimeJunior$30,054 - $30,054Pensions

About this role

Customer Service Representatives at Capita Pension Solutions will join the Pensions team in Sheffield to handle incoming pension-related enquiries from members and beneficiaries. This permanent, full-time role starts 16 March 2026 and includes comprehensive training and ongoing team support within a company that provides pensions administration and related services to many schemes and members.

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Required Skills

Call Centre
Telephone Manner
Empathy
Customer Service
Attention
Prioritisation
Initiative
Pensions Knowledge
Amazon Connect
Communication

+1 more

Qualifications

Enhanced Security Clearance
UK Residency 5 Years

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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