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Customer Service Representatives at Mom's Meals - ApplyBlast

Customer Service Representatives

Mom's Meals

2 months ago

3.1 on Glassdoor

Ankeny, Iowa, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Mom’s Meals is seeking upbeat, people‑first Customer Service Representatives to be the first friendly voice for customers placing meal orders. The role involves handling inbound and outbound calls, providing exceptional service, and accurately entering order information while adhering to company policies. This full‑time, on‑site position offers a starting wage of $17 per hour, weekly pay, PTO, and benefits after 30 days.

Responsibilities

Handle inbound and outbound customer service calls
Input order information into client order system
Contact case managers regarding special client situations

Skills

About Mom's Meals

momsmeals.com

Headquarters

Ankeny, Iowa, United States

Company Size

501-1000 employees

Founded

1999

View Profile

Mom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.