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Customer Service & Retail Front Desk Associate - Store#86 at Driven Brands Inc - ApplyBlast

Customer Service & Retail Front Desk Associate - Store#86

Driven Brands Inc

4 months ago

Riverdale, GA

Onsite

Full Time

Executive

0 applicants

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About this role

Auto Glass Now is seeking experienced and entry-level Customer Service Representatives to handle front desk operations, customer intake, and billing for auto glass services. The role involves managing walk-ins and appointments, creating estimates, processing invoices, and coordinating with mobile service drivers. Candidates with automotive or call center experience are preferred, but full training and support are provided for new hires.

Responsibilities

Assist customers with intake, appointments, and returning inquiries
Create price quotes, estimates, and billing invoices for service
Coordinate mobile jobs by confirming parts before dispatching drivers
Answer phones and maintain accurate documentation of customer calls
Manage walk-ins and handle account setup for new customers

Skills

Qualifications

High School Diploma

About Driven Brands Inc

drivenbrands.com

Headquarters

Charlotte, North Carolina, United States

Company Size

5001-10000 employees

Founded

2006

View Profile

Driven Brands is a leading automotive services company that operates and franchises a portfolio of well-known brands offering maintenance, repair, car wash, paint, collision, and glass services. The company serves consumers and commercial customers through locations across North America and other markets, and is part of the automotive services and franchising industry.