Customer Service Sachbearbeiter/in (m/w/x)
Thorlabs
About this role
A Customer Service Clerk at Thorlabs acts as a key interface between customers, sales, and internal departments within an international, European environment. The role involves managing customer inquiries, processing orders efficiently, and maintaining communication with clients to ensure satisfaction and support sales success.
Skills
Qualifications
About Thorlabs
thorlabs.comIndustries
Manufacturing
Thorlabs is a leading manufacturer of photonics equipment, providing a wide range of products for research and industrial applications. Specializing in optical components, scientific instruments, and laser systems, the company supports fields such as optics, imaging, and microscopy. With a commitment to innovation and quality, Thorlabs offers both standard and custom solutions to meet the diverse needs of its global customer base.
Recent company news
Photonics.comTRUMPF & STOPA Extend Partnership; Thorlabs Acquires Nu Opto: Week in Brief: 10/2/25
Oct 3, 2025
StocktwitsXanadu and Thorlabs partner to advance optical controls for photonic quantum computing
Jan 15, 2026
Yahoo FinanceUS Photonics Market Trends and Company Analysis Report 2025-2033 Featuring Intel, Neophotonics, Infinera, Molex, Hamamatsu, IPG, Vescent, Photonic Systems, Thorlabs, and NEC
Aug 12, 2025
Photonics.comThorlabs Names Bruno Gross Executive Vice President of Global Business | Business | Aug 2025
Aug 20, 2025
Optics & Photonics NewsThorlabs: Designing a Business, Part 1
Nov 24, 2021
About Thorlabs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Thorlabs.
Salary
$30k – $35k
per year