Customer Service & Scheduling Coordinator

The Customer Service & Scheduling Coordinator plays a vital role in the day-to-day operations of a locally owned home repair and remodeling business, ensuring customers are informed and the field team remains productive. This position involves managing daily schedules, coordinating with craftsmen, handling customer communications, and following up on leads and estimates. The role requires a highly organized, self-motivated individual who can adapt to changing priorities while maintaining accurate records and delivering exceptional customer service.