Customer Service - Senior Personal Banker
NatWest(2 months ago)
About this role
A Senior Personal Banker at NatWest provides expert financial guidance to customers in branch and via video channels, helping them make the most of the bank’s products and digital services. The role focuses on building and maintaining customer relationships and supporting customers with more complex needs such as mortgages and protection. It includes a structured training and development programme with support to achieve the Professional Bankers Certificate.
Required Skills
- Customer Service
- Video Banking
- Financial Health
- Account Review
- Mortgage Advice
- Relationship Management
- Communication
- Planning
- Coaching
- Sales
Qualifications
- Professional Bankers Certificate
About NatWest
natwest.comWelcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
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