Customer Service, Senior Personal Banker
NatWest(1 month ago)
About this role
A Senior Personal Banker based in Richmond who builds and maintains customer relationships, helping clients make the most of their money and banking services. The role supports customers through both digital channels and branch interactions, acting as a trusted adviser for everyday and more complex financial needs. The position includes a structured training programme and support to achieve the Professional Bankers Certificate.
Required Skills
- Customer Service
- Financial Advice
- Digital Channels
- Relationship Building
- Communication
- Organisational Skills
- Coaching
- Video Banking
- Outbound Calling
- Account Review
Qualifications
- Professional Bankers Certificate
About NatWest
natwest.comWelcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
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