Customer Service Senior Representative

The Customer Service Senior Representative at Cigna serves as the primary point of contact for global customers, providing support via telephone, live chat, or email to ensure timely resolution of inquiries and exceptional customer experiences. This role involves adhering to policy terms, offering health benefit information, and collaborating with internal teams to optimize resources and achieve operational goals. The position requires a dedicated professional with strong communication and problem-solving skills to thrive in a dynamic, fast-paced environment.