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RoundPoint Mortgage Servicing LLC
A Customer Service Specialist 1 at RoundPoint serves as the first point of contact for customers regarding mortgage accounts, payments, and general inquiries. The role involves resolving issues, managing pre-30 accounts, and ensuring compliance with mortgage servicing regulations and company policies. Specialists collaborate with supervisors to deliver a supportive experience while troubleshooting technical and account-related questions.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
6% above the average for this role
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