Two Harbors Investment Corp.
The Customer Service Specialist 2 serves as the trusted voice of RoundPoint, resolving customer needs with clarity, empathy, and efficiency to protect and promote the brand. This role involves partnering with supervisors and support lines to translate customer challenges into actionable solutions while ensuring a consistent and outstanding experience. The position requires navigating multiple systems, proactively reviewing loan accounts, and managing early-stage delinquency to minimize risk.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2009
Two Harbors Investment Corp. (NYSE: TWO) is a publicly traded real estate investment trust (REIT) focused on mortgage-related assets, including mortgage servicing rights (MSR). The company is currently undergoing a pending merger with CrossCountry Mortgage, LLC. Two Harbors is committed to corporate responsibility, community engagement, and maintaining strong governance practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Two Harbors Investment Corp. didn’t post a salary, so this is our estimate from similar listings.
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