Customer Service Specialist- Bilingual

Frost(13 days ago)

San Antonio, TXOnsiteFull TimeJunior$30,000 - $30,000Customer Service

About this role

Frost is seeking a Customer Service Specialist to be the first point of contact for customers in their banking needs. The role involves answering calls, troubleshooting, researching accounts, and partnering with other departments to fulfill customer requests. The position offers comprehensive training and a focus on delivering excellent customer service within a well-established financial institution.

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Required Skills

Customer Service
Troubleshooting
Account Research
Communication
Microsoft Office

Qualifications

1+ years Customer Service experience
Proficiency in Microsoft Applications
Flexible availability including weekends

About Frost

frostbank.com

From personal and business banking to investments and insurance, get everything you need from the Texas bank you know. Learn more about our financial products and services or open a bank account online with us today.

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