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Customer Service Specialist (CSS) at Concentrix - ApplyBlast

Customer Service Specialist (CSS)

Concentrix

21 days ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Join our client as a Customer Service Specialist in Kuala Lumpur, providing support to customers with native-level proficiency in Taiwanese Mandarin and English. The role involves working from home for the first month until visa approval, with upcoming start dates in late 2026. The position requires a bachelor's degree and basic customer service knowledge.

Responsibilities

Provide customer support leveraging native-level Taiwanese Mandarin and English
Manage customer inquiries and resolve issues effectively
Maintain high-quality service standards for client satisfaction

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.