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© All Rights Reserved. ApplyBlast.com
webbeds
The Customer Service Specialist - Customer Experience manages post-booking queries from customers and travel partners, delivering efficient and customer-focused support. The role involves investigating enquiries, resolving issues within service standards, and maintaining accurate case records across booking and back-office systems. Additionally, the specialist liaises with hotel partners to negotiate cases and keep stakeholders informed throughout the resolution process.
Headquarters
Dubai, Dubayy, United Arab Emirates
Company Size
1001-5000 employees
Founded
2013
WebBeds is a global online marketplace serving the travel trade that connects hotels with travel buyers worldwide. It provides hotel distribution solutions and technology—including connectivity and API-driven inventory, rates and content—to make buying and selling travel products easier and more efficient. WebBeds serves B2B customers such as OTAs, tour operators, travel agents and wholesalers, offering curated hotel content, negotiated rates and regional operational support. The platform focuses on scale, integrations and local market expertise to streamline sourcing and distribution across markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for webbeds.
webbeds didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role