Customer Service Specialist D2C
Ariateurope
About this role
A Customer Service Representative at Ariat supports the delivery of exceptional customer service to D2C consumers by monitoring orders, responding to tickets, processing warranties, and managing queries across multiple channels. The role involves working within a KPI framework to ensure timely and accurate resolution of customer issues.
Skills
About Ariateurope
ariat.comAriat is a performance footwear and apparel brand built around technology and innovation. It designs durable boots and clothing across Western, work, English (equestrian), and outdoor collections tailored to riders, ranchers, tradespeople, and outdoor enthusiasts. Ariat sells directly online and through retail partners, emphasizing comfort, performance features, and long-lasting construction.
About Ariateurope
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ariateurope.
Salary
$87k – $127k
per year