Customer Service Specialist, Europe (CoE)
Bacardi(2 months ago)
About this role
The CoE Customer Service Specialist manages end-to-end transactional order management across multiple European markets, emphasizing accuracy, speed, and process consistency. The role provides centralized support to Tier 3 markets and Bronze customers, delivering written customer communications and ensuring data integrity across order-to-cash processes. It operates within a center of excellence to standardize and optimize transactional customer service across Europe.
Required Skills
- Order Management
- Customer Service
- SAP
- Data Accuracy
- Time Management
- Written Communication
- Escalation
- Process Improvement
Qualifications
- Bachelor's or Master's Degree in Engineering, Business Administration, or Supply Chain Management
About Bacardi
bacardilimited.comWelcome to the world's largest privately-held spirits company, founded 160 years ago in Santiago de Cuba. Discover the outstanding breadth and depth of our family of over 200 brands and labels
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