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Customer Service Specialist (F|M) at Sartorius - ApplyBlast

Customer Service Specialist (F|M)

Sartorius

20 days ago

3.7 on Glassdoor

Brussels, Brussels, Belgium

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Specialist serves as a key partner for customers, ensuring seamless order execution and proactive support throughout the entire order-to-cash lifecycle. Based in Brussels or Helsinki, the role involves collaborating with Sales, Supply Chain, and Finance teams to deliver reliable and efficient customer service. The position focuses on managing customer inquiries, monitoring deliveries, and maintaining accurate data to ensure a seamless customer experience.

Responsibilities

Process customer orders throughout the entire order-to-cash lifecycle
Manage customer inquiries and coordinate solutions with internal teams
Monitor deliveries and proactively identify risks to minimize customer impact

Skills

About Sartorius

sartorius.com

Headquarters

Göttingen, Lower Saxony, Germany

Company Size

10001+ employees

Founded

1870

View Profile

Sartorius offers solutions for the biopharmaceutical industry and laboratories, from drug discovery and development to production platforms for biomanufacturing.