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Customer Service Specialist I at Coursera - ApplyBlast

Customer Service Specialist I

Coursera

7 months ago

3.6 on Glassdoor

Mobile, AL

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Specialist I is responsible for managing customer relationships during order processing, ensuring clear communication, and resolving logistical or technical issues. The role involves reviewing purchase orders, guiding customers and internal teams, and providing professional support throughout the order fulfillment cycle.

Skills

About Coursera

coursera.org

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Coursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.