Customer Service Specialist II
General Dynamics Information Technology
About this role
The Customer Service Specialist II supports the New York State Department of Health Medicaid Management Information System (MMIS) program by providing customer support via phone and internet. The role involves resolving routine issues, answering inquiries, and maintaining customer records to assist Medicaid providers with billing and enrollment processes.
Skills
About General Dynamics Information Technology
gdit.comDelivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Recent company news
ExecutiveBizGDIT Unveils VIA Strategy for Mission Technology Innovation
1 day ago
The Business JournalsGeneral Dynamics IT rolls out new investment strategy to accelerate AI and dealmaking
1 day ago
Breaking DefenseGDIT chief Gilliland bets her humans will master artificial intelligence
Dec 3, 2025
Defense OneGeneral Dynamics wants to turn competitors into teammates
Dec 8, 2025
Virginia BusinessGeneral Dynamics Information Technology wins $1.5B contract
Sep 26, 2025
About General Dynamics Information Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
Salary
$17k – $23k
per year
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