General Dynamics Information Technology
The Customer Service Specialist II supports the New York State Department of Health Medicaid Management Information System (MMIS) program by providing telephone and internet support to resolve routine issues and respond to customer inquiries. The role involves answering inbound calls from Medicaid providers regarding billing and enrollment, processing transactions, and maintaining database records. This position requires strong communication skills and a customer-focused approach to assist providers with their Medicaid claims.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
19% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025