Customer service specialist in the automotive industry with Polish

Philip Morris International(1 year ago)

Katowice, PolandOnsiteFull TimeJunior$38,588 - $52,295 (estimated)Customer Service

About this role

Customer Service Specialist supporting Volkswagen Group’s automotive and digital product ecosystem, based in Katowice. The position is customer-facing and requires proficiency in Polish and English and a technical affinity for digital tools. It is an entry-level role suited to candidates with prior call center or customer service experience.

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Required Skills

Customer Service
Phone Support
Chat Support
Email Support
CRM
Technical Analysis
Troubleshooting
Problem Solving
Communication
Teamwork

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About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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