Customer Service Specialist - IT Support Technician
Engineering Intern - University (1 day ago)
About this role
The IT Helpdesk Coordinator provides technical support and troubleshooting for end users, assisting with hardware, software, and network issues. The role involves customer service, documentation, and collaboration within a support team to ensure effective technology use across the institution.
Required Skills
- Helpdesk
- Troubleshooting
- Customer Service
- Hardware Support
- Software Support
- Ticketing System
- Network Support
- Windows
- MacOS
- Communication
About Engineering Intern - University
asu.eduArizona State University (ASU) is a large public research university headquartered in Tempe, Arizona, with multiple campuses and a comprehensive online education arm. The institution emphasizes interdisciplinary research and innovation—ranking No. 9 in the U.S. and No. 14 globally for interdisciplinary science—and focuses on preparing students for future careers. ASU offers a broad array of undergraduate, graduate, and professional programs across science, technology, humanities, and public service, with extensive industry partnerships and research centers. The university prioritizes access, entrepreneurship, sustainability, and community engagement to translate research into real-world impact.
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