Customer Service Specialist – Mass Hybrid Position

Uassist

1 day ago

El Salvador

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Customer Service Specialist at Mass manages end-to-end customer order execution for major retail accounts like Target and Walmart, ensuring accurate and timely processing, proactive risk communication, and exceptional service levels.

Skills

Qualifications

3+ years' experience in customer service, order management, or supply chainDirect experience with Target and/or WalmartStrong understanding of EDI, retail compliance, and routing requirementsExceptional written and verbal English communication skillsHighly organized with strong attention to detail

About Uassist

uassist.me

Uassist.ME is a nearshore BPO and virtual assistant firm that provides bilingual, culturally fluent teams to US and Canadian businesses. They offer dedicated support across customer service, tech support, sales support, data management, bookkeeping, collections, marketing, social media, graphic design, and virtual assistant services. The company emphasizes onshore-quality outcomes with up to 70% cost savings, integrating with clients’ workflows and owning KPIs to drive measurable results. Trusted by organizations like The RMR Group, Acronis, Poppi, and ALDO, Uassist.ME focuses on responsiveness, reliability, and long-term partnerships.