Customer Service Specialist (m/w/d)
newcold
About this role
A Customer Service Specialist at NewCold Germany Rheine GmbH manages customer relationships, handles order processing, and ensures communication with clients and suppliers. The role involves report creation, logistics coordination, and complaint management within a leading cold storage logistics company.
Skills
Qualifications
About newcold
newcold.comNewCold is a global cold‑chain logistics company that designs, builds and operates fully automated, high‑bay temperature‑controlled warehouses for frozen food and other temperature‑sensitive products. It combines robotics and automated storage/retrieval systems with warehouse management and transport services to provide end‑to‑end warehousing, value‑added handling and real‑time inventory visibility. The company emphasizes energy efficiency, modular facility design and digital controls to cut costs and emissions while supporting retailers, food manufacturers and logistics partners across multiple regions.
About newcold
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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