Customer Service Specialist - Night shift
Coupang
About this role
Coupang Taiwan is hiring a Night-Shift Customer Service Specialist (second-line) to support the company’s growth in Taiwan. The role sits within the customer service organization and focuses on maintaining high customer satisfaction while contributing to service and operational improvements. The position is primarily remote with a two-week in-office training period and includes a night-shift schedule (2200–0700) with a 20% night allowance.
Skills
Qualifications
About Coupang
coupang.jobsCoupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.
Recent company news
MarketBeatCoupang, Inc. $CPNG Shares Acquired by Douglass Winthrop Advisors LLC
5 hours ago
Financial TimesIs South Korea’s dominant online retailer an American company?
3 days ago
Coupang, Inc.Meet Behdad Dehghani: Scaling AI at Coupang
23 hours ago
upiCoupang investors withdraw USTR Section 301 petition
1 day ago
The Korea Economic Daily Global EditionCoupang, POSCO become early test cases for S.Korea’s ‘Yellow Envelope Act’
2 days ago
About Coupang
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Coupang.
Salary
$84k – $113k
per year
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